In compliance with the information duty established in Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), the owner of the website https://fyzioklinik.com/ provides the following details:
Retreat Vacation S.T., in accordance with the current legislation on personal data protection, informs you that the personal data collected through the forms on the website https://fyzioklinik.com are included in specific automated files for users of the services provided by Retreat Vacation S.T.
The collection and automated processing of personal data are carried out for the purpose of maintaining the business relationship and performing tasks related to information, training, consultancy, and other activities specific to Retreat Vacation S.T.
These data will only be shared with third parties when strictly necessary to fulfill the purposes outlined above.
Retreat Vacation S.T. adopts the necessary measures to ensure the security, integrity, and confidentiality of the data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data.
Users may, at any time, exercise their rights of access, objection, rectification, erasure, restriction, and portability, as recognized in the above-mentioned Regulation (EU). These rights may be exercised by the user by sending an email to: office@fyzioklinik.com or by writing to the following address: Avenida V de Centenario, 1, C.P. 38660 – Playa De Las Américas (Santa Cruz de Tenerife).
The user declares that all data provided are true and correct and agrees to keep them up to date by notifying Retreat Vacation S.T. of any changes.
What is the purpose of processing your personal data?
At Retreat Vacation S.T., we process the personal data collected through the website https://fyzioklinik.com for the following purposes:
Please note that you can object to receiving commercial communications by any means and at any time by sending an email to the address provided above.
The fields in the data collection forms are mandatory, and it will be impossible to fulfill the stated purposes if the required data are not provided.
The personal data provided will be retained for as long as the commercial relationship is maintained or until you request their deletion, and for the period during which legal liabilities may arise from the services provided.
The processing of your data is carried out based on the following legal grounds:
If you do not provide your data, or if you do so incorrectly or incompletely, we will not be able to process your request, and it will therefore be impossible to provide you with the requested information or to proceed with the contracting of services.
The data will not be disclosed to any third party outside of Retreat Vacation S.T., except where there is a legal obligation to do so.
In cases where the user uploads files containing personal data to shared hosting servers, Retreat Vacation S.T. shall not be held responsible for the user’s non-compliance with the GDPR.
Retreat Vacation S.T. holds all copyright, intellectual and industrial property rights, know-how, and any other rights related to the content of the website https://fyzioklinik.com and the services offered on it, including the software necessary for its implementation and all related information.
The reproduction, publication, and/or use—whether total or partial—of the website’s content for purposes other than strictly private use is not permitted without prior written consent.
The user must respect third-party software made available by Retreat Vacation S.T., even if it is free and/or publicly accessible.
Retreat Vacation S.T. holds all necessary exploitation and intellectual property rights for the software.
The user does not acquire any rights or licenses related to the software necessary for the provision of services, nor to any technical information related to service management—except for the rights and licenses strictly necessary to fulfill the contracted services, and only for the duration of those services.
Any actions beyond what is required to fulfill the contract must be authorized in writing by Retreat Vacation S.T.. The user is expressly prohibited from accessing, modifying, or viewing the configuration, structure, and files of servers owned by Retreat Vacation S.T.. The user will assume full civil and criminal liability for any incidents that may occur in the servers or security systems as a direct result of negligent or malicious actions.
The use of services provided by Retreat Vacation S.T. in violation of intellectual property laws is strictly prohibited, including but not limited to:
The user bears full responsibility for the content of their website, the information transmitted and stored, hyperlinks, third-party claims, and legal actions related to intellectual property, third-party rights, and the protection of minors.
The user is responsible for complying with applicable laws and regulations, as well as the rules related to the operation of online services, e-commerce, copyright, public order, and the universal principles governing the use of the Internet.
The user shall indemnify Retreat Vacation S.T. for any expenses arising from legal proceedings in which Retreat Vacation S.T. is involved due to actions attributable to the user, including legal fees and defense costs, even in the case of a non-final judicial decision.
Retreat Vacation S.T. performs backups of the content hosted on its servers; however, it is not responsible for any loss or accidental deletion of data by users. Likewise, it does not guarantee the full recovery of data deleted by users, as such data may have been removed and/or altered during the time elapsed since the last backup.
The services offered—except for specific backup services—do not include the restoration of content stored in backups made by Retreat Vacation S.T., when the data loss is attributable to the user. In such cases, a fee will be determined based on the complexity and volume of the recovery, subject to prior approval by the user.
The restoration of deleted data is only included in the service price when the loss of content is due to causes attributable to Retreat Vacation S.T..
In accordance with the LSSI (Law on Information Society Services and Electronic Commerce), Retreat Vacation S.T. will not send advertising or promotional communications via email or other equivalent electronic means unless they have been previously requested or expressly authorized by the recipients.
In the case of users with whom there is a prior contractual relationship, Retreat Vacation S.T. is authorized to send commercial communications regarding products or services that are similar to those initially contracted by the client.
In any case, the user may, after verifying their identity, request to stop receiving commercial information through the available Customer Service channels.
Av. Barranco Del Rey, res. Las Terrazas, Sotano 1, 38660 Adeje, Tenerife
